Customer Testimonials | Triadelphia WV Wheeling | Pittsburgh PA

Customer Testimonials

At Straub Nissan, we aim to provide our customers with the highest level of dedicated service. We take pride in our customer relationships, because when your visit our dealership, you're not merely a customer-- you're family. Read through some of our customer testimonials, and witness how we strive to exceed your expectations every time you visit!

We just leased a Nissan Juke this past Friday, Jan 31. We were met by the manager, Jim Grady, who was extremely impressive. Tim Hahne was a very personable person with a great personality. He was very attentive, no rushing to get a sale. He explained the car from stem to stern. He made sure the detailer shined every bit of the car for us. Then, Chuck, who helped us with all the paperwork, was also very nice and professional, and put us at ease. He took care of everything in a very timely manner. All three of them spent quite a bit of time with us, making sure we were satisfied and had all our questions answered. We were very, very satisfied with the service and were advised to call if we got stuck on anything, since the car had so many great features. Tim even said that if we wanted him too, we could call him or come in again if we had trouble understanding anything. All of them had the best personalities for sales, made us feel very, very comfortable and they were casual, not stuffy or in a hurry to get the sale and move on. All in all, we so far are very impressed with Straub Nissan, and their employees. We even met the detailer who came out to make sure he covered all the bases. Kudos to Straub Nissan.
-Bob and Dee

My purchase today of a 2014 Nissan Titan was one of the easiest vehicles I've ever purchased! I was more than fairly compensated for my trade-in vehicle (compared to another dealer who offered me insultingly less), and the friendly, informative salesman was completely professional, honest, and worked very late to locate it and have it on his lot in two days with all the packages, and extras that I wanted. There were no hidden costs, upsales at closing, nothing but the original quote he provided. I will be buying here for any of my future purchases, and as of now, I have nothing but two thumbs up for the complete staff that helped make this purchase a positive experience! Thank you!
-Robert McAnallen

What a day! I can't even begin to find words to express what Straub Nissan had done for us today. We got two new cars as well as a car for Mom to replace her crashed one. I feel like I am driving a spaceship. I've never had a fancier car. My 2014 Nissan Altima is decked out with every option, and it is just gorgeous. Then we also got a 2014 Nissan Juke, which is a car I've always wanted. Straub Nissan literally spent hours and hours yesterday and today to make this happen. It was Sunday night that I decided I wanted a new car, and Tuesday we ended up with two. But the hoops that Bryan Fato went through to get my Mom the car she needed at the price she needed with literally no stress to her was beyond my wildest expectations. Go to Straub Nissan for personal service, no sleazy pushy salesmen and quality cars that they back up. Ginger and Tom Fato, you raised an awesome son and what an asset he is to carry on your family-owned business!
-Lexie Gikas Marlin

If you have any more questions about our dealership, feel free to visit us. We are conveniently located at 205 Straub Drive, Triadelphia, WV 26059, and we look forward to serving our customers from Wheeling, WV, and throughout the greater Pittsburgh, PA, area!