Customer Testimonials
Jerry did a fantastic job of helping me purchase a 2021 Nissan Murano. No pressure whatsoever and he took the time to answer all my questions. He made purchasing a new vehicle a relaxing decision. Would recommend this dealership to everyone.
I purchased a Nissan Frontier from Straub last fall (2020) and just had my first oil change and tire rotation. The scheduling process online was straightforward and simple to complete. The staff when I arrived was courteous and welcoming. The waiting area was clean and comfortable. Overall, the experience was great and I look forward to the next routine service appointment with Straub.
I love my new 2020 Rogue Sport its smooth and a beautiful color the only thing is I have to use a key again but it’s worth it I got a great deal Jerry’s the best at Straub Nissan in Tridelphia,WV
Always friendly and helpful. Easy to get an appoinment. Clean waiting area and restrooms. Will go back again. I have had my Rorue servied there since I bought it. V
Kylie Howard is the absolute best. All of the workers are very friendly and helpful. I will be using this dealership from now on. I highly recommend they make sure everything is good. ☺️
I was skeptical about if I would be approved for a used vehicle due to no credit line. Travis assured me he would be able to put me in a vehicle I would be happy with. Unfortunately I wasn’t able to get the Red Chevy Captiva, it had just sold! Travis said they have one in white exact same style same miles but 100 miles less in the white one.Remote start! Needless to say I am head over hills in love with this vehicle. I appreciate Straub Nissan for making my dream come true. No more worries about getting ...
They made the experience of my first purchase very good, very kind and understanding people. 🤗
My husband and I just purchased the new Rogue. Jerry was a great sales person. He was not pushy at all, yet very informative and helpful. The life time power train warranty was a big plus in making our decision. Thank you, Straub Nissan.
I just purchased a Nissan Rogue Sport. Very friendly staff and very helpful and patient. They did everything to help me try and stay in my budget range. Thank you
Just bought a 2021 Rogue. Probably the best car buying experience we’ve ever had. Jerry Herback was extremely nice and was not pushy in any way. He knew the vehicle inside and out and seem to go above and beyond. Very pleased.
Great experience! Easy, great deal, great service! Thank you!
Purchased a Nissan Frontier. DAVE T was a wonderful salesperson.
Excellent customer service. The vehicle is very nice. Very good warranty!
Great experience. David was a great salesman
The staff was very kind and attentive to my needs. The service was quick and professional. The gentleman washed and dried my vehicle so well that I didn’t want to drive away in the snow!! 😊
They were able to schedule around my schedule. They are always very professional.
I had my 2011 Nissan Altima serviced at Straub. The service department was great in diagnosing and servicing my car. They answered my questions and were very helpful. I would recommend Straub Automotives!
Straub Nissan has done a great job with service for my Murano. Friendly customer service and the turnaround time was very quick!
My wife and I had an amazing experience at Straub. We bought a Corolla the nicest vehicle we have ever owned and were treated as though we were buying something that cost a hundred times that much. Nothing but respect for that sales team. Solid 5 stars and will definitely buy from them again.
We worked with David on our purchase of our new vehicle. David was extremely knowledgeable not only about the Nissans but all the vehicles we test drove. He took the time to walk us to all 3 dealerships and let us test drive numerous cars from every dealership. He was able to compare the vehicles making sure to use facts instead of his preference on the vehicles he preferred. David was attentive and made sure to make my husband and I feel equally as important in making our decision. He worked hard to try to get us the best deal. We ...
Fixed my review because they really did their best to address the problem and come up with a solution that I would be happy with.. Travis was great and super nice can’t wait to get into my new car and I will definitely recommend them to anyone looking for a vehicle!
On my 3rd Murano - nothing drives like a Murano - money well spent! Oil changed yesterday - in & out of there in no time! Prompt & great service yesterday!
Always willing to inform and advise. Quality care and personality! Great experience always! Very professional and nice and takes the time to help until finished
We have purchased our last 4 vehicles from Straubs, the most recent a 2017 Nissan Altima which is one of the best vehicles I have personally ever owned! Thank you to Ryan Barrett for all his help!
We have purchased 3 vehicles from Straub. I got my Honda CRV and then we bought a used Ford for our son and a used Nissan Rogue for our daughter. Everyone is so helpful and nice. We won't be buying from anyone else. If you are looking for a great new or used car check out Straub. You can't go wrong. Thank you Tyler for all your help getting my daughter a great car.
It was fine.I chose "MET" my expectations instead of "Surpassed" because I already Had High expectations.. and they were met! No problems.Sale went smoothly despite my asking them to hurry this along because my wife had been sick and was sitting out in our old car waiting and trying not to be sick in the car, and needed to get back to the house ASAP.. So, there was a visable and effective effort to get thru the sale wrapped up in record time, and got us out of there in record time.Thank You ...
Always great service for my Juke and Rogue. Easy to make appts and staff is very friendly
Fast and friendly. First time at this dealership to get an oil change and everything went great!
Bought my Nissan Rogue on January 2nd and had the best experience my salesman was James and he couldn’t have been anymore nicer and helpful! The whole staff was wonderful to deal with! I recommend them for anyone looking to buy their vehicles!
This is the best car dealership for sales and service I have ever encountered. Correct diagnostics, quick turnaround and great mechanic work. I highly recommend them.
I've purchased 3 Hondas from Straub, but this is my first Nissan. I've had such a good experience with Straub that I haven't looked for a car at any other dealership since that first Honda purchase 8 years ago. Everyone is friendly and helpful. Bill was an awesome salesman and Katie in financing (?) was awesome as well. She explained everything thoroughly and answered all of my questions. I wouldn't look anywhere else.
Good service and very nice staff
Very efficient service, reasonable charges, and an exceptionally pleasant team to deal with.
Serviced our Rogue and one day later our Murano with oil change and tire rotation. Appointment was made to suit my schedule and our vehicle was promptly moved into the service area while I seated in the comfortable waiting area. Very friendly staff and reliable, professional work performed.
Had my state inspection scheduled for my leased Nissan and the service department was very helpful and efficient. I didn't have to wait long and the service person informed me I didn't even have to park the car next time I come in for service just simply pull up to the garage door and blow my horn! No one ever told me that before and I really appreciate it.
I think it was a great experience they checked the car out they went above and beyond we are definitely going to buy another vehicle from them in the future
Had good service from Jen. Vehicle was repaired pretty quick. Thanks for the great service
I have been a customer for years. I love the service and the staff. I never need to worry about anything. I deal with David and we thing he is fantastic! They really do work hard to make the customers happy!
Comfortable experience. Everything went very smoothly. Love my new Nissan
Straub is amazing. Nice,honest,friendly.just amazing.
Our sales person Jerry was awesome. He worked really hard to secure the deal I was happy with. Straub Nissan has always treated us with respect and great service. Best dealership in the area. Highly recommend them!
James Kessler did an excellent job with helping me find my first vehicle and walked the entire process with me. Surpassed all of my expectations with flying colors! Highly recommend him to anyone looking for a vehicle!
My salesman Jerry Herbeck was 👏 fantastic, incredible knowledge of nissan
David was awesome and the vehicle straub got me in suits me perfectly. Would recommend 12 out of 10 times !!
Straub Nissan is by far the most pleasant, professional, and knowledgeable company that I had the pleasure to do business with...ever. Especially Scott Edge!
We had something making noise when we were at a higher speed, so we made a call and they got our Rogue in right away!! Service department first impression...very quick welcome and “Can I help you?” That first impression set the tone for the whole visit!! They checked our vehicle over from top to bottom and were able to find the problem, while keeping us updated!! The whole staff was courteous, knowledgeable and made us feel like we were their most important customer!! We definitely highly recommend them!!
David really helped me in feeling comfortable about the purchase of my car. Answered all my questions . Great service
Professional service and convenience. Top quality.
David sold us a Nissan Pathfinder. We were undecided on the vehicle we wanted and David was able to explain all of the features of our pathfinder, what was available on the vehicle and additional services we could expect as a customer of Nissan. We are very happy with our purchase and even more happy with David T’s service.
Got the appointment time I wanted / needed and they were ready for me - no waiting to finish up other jobs. They were polite and friendly. When they brought my truck up front after service - it was clean! They washed and dried it off. That was a big surprise! I’ll be back at Straub’s for my next service.
Always a great experience. Everyone is so pleasant! Bought all of our vehicles there!!!!
Very efficient and fast service above and beyond most dealerships
Great experience at Straub Nissan. David was very helpful and made the car buying experience a breeze. I recommend Straub Nissan to all.
good on time service.
Received a complimentary signature detail and it came back cleaner than when I originally bought it! Did a late night drop off which was quick and easy and when they called the next day to say it was done they have different pickup options. Very happy 10/10.
I went to test drive a new Nissan and trade in my older Nissan. My salesman David Tangamo was kind, professional, pleasant and thorough. He explained all the features of the car and found me one that had all of the features that I wanted. They got me the best deal also (I was price shopping) but was so happy I could keep my business local. I recommend everyone deal with David for any Straub vehicle purchases.
We have dealt with Straub Nissan for around 6 years now. They are wonderful people to work with. They make the process so easy , we just leased our 3 Nissan the other day our salesperson Dave was so very nice and so helpful. It was easy and fast. I would and have recommend them to anyone looking to buy or lease. You won’t regret it
Abby went above and beyond to help me and to get my Armada back in the road. It’s employees like Abby that made not only my buying experience a breeze, but with one phone call they got my vehicle in for not only general maintenance but also addressed the issue I was having and I was back in my vehicle in no time.
Accomadated my time schedule as work performed with reliable professionalism
Jerry made my car buying experience pleasant and easy. He knew exactly what I was looking for and made sure to keep me updated all along the way. I love my brand new Murano!
Have always had good service at Nissan,however I feel scheduling of appts. need to be stretch out better. Appt. was at 1:00 and truck wasn't taken back till 1:30. Their work is very good. Customer service needs a course in Public Relations. Not the most personal.
I have been going to the deal now for over a year for every service, the personnel are always friendly, ON TIME, i get my car back on time and a full explanation on what all was done, excellent service!
As a recent college graduate and a first-time car owner, Straub Nissan gave me a great opportunity to purchase a brand new car that met my financial needs with great financing. My salesman David T made this experience so exciting and easy. He and all other Straub Nissan associates that I encountered were extremely knowledgeable and very friendly and helpful. I love my new Nissan Rogue SV, and I love that it isn’t breaking the bank for me to finance a new vehicle. I will most certainly be a returning customer!
Service as expected!!!!
Jen, as usual, was competent, knowledgeable, and gracious; she is a 10 on a 10 scale
Excellent Nissan service at a very affordable price! Knowledgeable and friendly staff as well as a comfortable waiting area. In and out quickly. I will be back!
Super friendly and professional. Extremely swift repairs to my vehicle. Will be visiting again.
My experience at Straub for a service check and to check a problem was very good! The service was excellent. I had a fall and they made sure I was OK and also gave me a couple of Band-Aids. They changed my oil and also found the problem that I was concerned about.
Helpful quality service
I had an appointment to have the oil changed, tires rotated and a recall item fixed. When I got the car, they pointed out that my tires on the passenger side were about 5 and the drivers side about 6+. I was previously a mechanic. I asked why they didn't cross rotate my tires to help them wear more evenly. I was told by the lady I paid, the customer has to ask to have that done. When it would benefit the customer and the wear on the tires, it should be done as a proper procedure. I am very disappointed ...
Everyone was very helpful and nice. Service took less time than expected and the courtesy drive to the Highlands to shop while I waited was much appreciated. Will definitely return for service needs in the future.
Went for an oil change. When they did a check up it was notice that the car was in need of an air filter, so we had that done also. The oil change was at a reasonable price. We were also told that a recall was on the car. They said they would call went it comes in, and gave information if there was a problem before receiving the new part. Jennifer was very courteous and professional.
Good service in a timely manner.
David Tangamo was an amazing salesman and made our experience super easy!! I will deal with him from now on!!! He explained everything clearly and answered all of our questions with no hesitation! Amazing experience. Love the car we got!!!
My salesman, David was awesome. Very personable and knowledgeable. Great experience. I love my new car.
David was awesome as usual. This was our second purchase from him, and it will most likely not be the last.
