Service there is great. Just not happy with Nissan and there warranty. Straub is good. But won't buy Nissan again.
Jimmy Tran was very nice and informative. He was quite helpful. Thanks for such a good experience.
Wonderful car shopping experience!
Fast and friendly service from the entire staff
Purchased a 2022 Titan Pro4X and Straub did an amazing job and was very fair. Ask for James and you won’t be disappointed. James did a great job and I was in and out in record time.
Always friendly, always helpful, always do a great job. In and out and so appreciative that they wash the vehicle before handing it back. Trouble free service for sure.
Straub Nissan service and sales teams are both outstanding! They do a great job and are friendly and easy to work with! So happy I bought my car from this top-notch dealership!
Excellent service from sales to financing a great day. Will deal there agin in future.
Tyler was very helpful during the buying process. Would recommend if looking for a used vehicle.
It was time for me to trade in my Jeep and get something new. Car shopping for me is not a fun activity at all, I dread it. My first stop was Straub Nissan at the Highlands. I walked in the showroom and was greeted by James. Everything from the point on was smooth and enjoyable. I didn't think I would buy at my first stop but the Rogue was it for me. Thank you Straub Nissan!
Was a great place. Great people too helped with everything we needed to sign for a 2012 Honda civic
Jerry was awesome to work with on my new purchase. Everyone made the process so easy!
Straub Nissan serviced my Nissan. Very pleased with the service I received.
Service was excellent once again! The service manager Scott Edge was professional and detailed as to the work being done on vehicle. Highly recommend Straub… simply for the sake of their service department!
Jenn was amazing and super helpful the entire time our car was there being checked out. Thank you for everything!
It went so well I ended up getting a new car.
Very nice people Service was fast , in and out in no more . Will continue to have my Murano serviced there , two thumbs up.
I love Straub Nissan the customer service is the best they always do good work and my salesman Jerry always takes time to see how me and the car are doing whenever I come there. It’s the best car dealership in my life and I’ve owned 25 vehicles that I purchased from other places
Jim Tran was very knowledgeable and helpful through this whole process and I love my new truck
Bought a used car from Straub yesterday. The process was simple and straightforward. They were very quick and friendly. They explained everything very thoroughly. I was very satisfied with my purchase. I would recommend buying a vehicle from them.
I bought a Nissan Titan PR, I had looked up reviews on Nissan dealers to have some work done. I found that the best Nissan dealer service was done at Straub Nissan. It was my first time there and was treated like I was on the preferred customer list. Jen was great to deal with and very knowledgeable and helpful. I will only use them for my Nissan.
Great service, wonderful experience, strongly recommend!
Jerry did everything to obtain the vehicle I wanted in the short timeframe I had due to lease expiration.
Our sales person, James, was helpful and attentive throughout the process and had no problem with staying past closing time to assist us in deciding on a vehicle.
Got me in and out really quick
My first service experience with my new Altima AWD. Had an oil change, tire rotation and state inspection. all of this at no charge due to it being my first service. The service writers were very helpful and friendly. I am very satisfied with Straub Nissan overall.
Have dealt with Straub Honda Nissan for several years having purchased and leased new vehicles and so far, I've been very satisfied. Recently had oil change and tire rotation on my Nissan and the employees were friendly and the service was great ! You even got a car wash included. I've dealt with the other dealership at the Highlands and they don't come close to Straub. They seemed to only want my money, not my business. They now get neither. Believe me, they are no match .
Got my car in immediately without an appointment and I was out in a very short Time. Couldn't be more satisfied.
Friendly staff and honest representation of vehicles.
Everyone I encountered while at the dealership was extremely helpful, knowledgeable and made me feel comfortable. The process was painless from beginning to end. My sales guy James was awesome. Very patient and explained everything. When I’m in the market for another car. I will most definitely return to this dealership.
Jimmy was a great help. Everyone was vary friendly. Thanks for getting me into my first nissan.
I would recommend Straub Nissan to all my friends. We had great service and they made this purchase easy. Thank you Zach and everyone that helped us.
I got maintenance service. Staff is always kind. Service took less than 1 hour.
Everyone was very nice, upfront and informative. Huge beautiful showroom with plenty of places to wait comfortably and the mechanics were thorough and got it done timely fashion 👍
I was quite surprised of how quickly my recall repair, plus oil change and tire rotation where completed. The oil change was free with the coupon I had received from Straub. They were fast, friendly and courteous. Plus they also did a quick car wash at no charge. Carl Grimes
Bryan is the best. It was on a whim that I reached out and I feel lucky to have ended up with him as my salesperson. Kayden, in finance, was also great to work with. Very happy to have found this truck and to have worked with Straub...you have a great team.
Folks are friendly and very efficient. Great Service Dept.
Jimmy Tran did an excellent job during this car purchasing process. Wasn’t at all like the Carvana commercials! I had another SUV picked out elsewhere, just wanted to test drive and compare and I fell in love with this 2022 Nissan Pathfinder!! He was upfront about everything from the beginning. Very knowledgeable and spot-on about all details. Kadan provided a seamless transaction in finance. Professional service all around.
Tyler was amazing. He’s sold my family two cars in two months and made the process painless. Straub knows how to do it right!
Purchased a new 2021 Rogue Sport!!!!
Came in for my oil change. Was immediately greeted and checked in. Abby everything explained to me, some things a few times lol. Not getting to the highlands frequently I asked if I could get a rental and was told no BUT someone would gladly take me and pick me up. Very nice young man who made the ride enjoyable (I forgot his name).
There was a big party going on... everyone was very friendly, and several people asked if they could help. Even though I didn't purchase my car in this dealership, I was made to feel like I did, and they appreciated it! I'm very happy with how I was treated, and will look here next time (I love my Rogue!!)
From my first phone call to finalizing my purchase everyone was friendly and helpful. I was offered extras like extended warranty and looking at different insurance companies but I was never pressured and even when I said no they accepted my answer with out a speech about why I should say yes. I definitely will send my friends to Zach H. and the rest of the team at Straub!!
I would Definitely recommend Jerry the sales guy at Straub Nissan wonderful to work with very informational 100% satisfied could not be happier
Pleasant experience and will definitely be doing more business!! Thx Travis and Katy!!
Purchased 2022 Nissan Rouge. I was thoroughly impressed with how fast the trade-in and paperwork process was completed. We appreciated dealing with the knowledgeable salesman, James Kessler. We will definitely continue doing business with this dealership.
I Like the dealership and will buy there again in future
I have been a service customer for 5 years. The service has been exceptional! Scott and the ladies in the service department are very professional, patient, and willing to accommodate me and my children each time we go in for service. Joey, in Used Car Sales, went out if his way to make a deal for our family on a fabulous new/used vehicle! I will continue to visit Straub for my service needs and next car purchase. Thank you for great customer service!!!
Good, fast service! Need donuts for sure!!
I left the dealership without a deal initially and when I was leaving Brian said, “We’re going to get a deal done.” 3 hours later…a deal was done! Excellent experience through this buying process of our 2022 Armada!
I purchased a 2021 Nissan Rogue SL and Jerry was very knowledgeable, thorough in explaining all the features, and all the folks at Straub Nissan was very polite. Best experience I had in purchasing a vehicle, I definitely recommend Straub to anyone looking for a new vehicle. Thanks again Jerry.
My experience at Straub was great. They are always so helpful and very quick with service.
Jimmy was very knowledgeable and helpful about the Nissan Frontier Crew Cab Truck. Straub was very easy to deal with. They had a nice selection to choose from. I would definitely deal with them again.
Took my Murano in for inspection. FAST and friendly service!! They evn washed my car <3 Awesome!!! Thank you, I'll be back~
Jen was super! She took the time to listen to me, contacted me right away, and was very friendly and professional. Thank you Straubs!
The service department was able to fit me in on late notice after I found out that I was going to be in their particular area conducting other business. They got my vehicle in and out in an expeditious amount of time. The staff was polite and knowledgeable. Thank you!
Very nice dealership! Kind and courteous staff
We have been buying cars from Straubs for many years and have always been completely satisfied and they have a knowledgeable service staff and wouldn’t buy a car anywhere else. PS two of my grandchildren have bought there first cars their and are very happy owners
I went to Straub at The Highlands simply to check the availability of 2 vehicles. Both were gone but Griffith was great in helping me find a nice Nissan in my price range & I was driving the car the next day. The process wasn't as terrifying as I expected it to be. Mostly because during every step the staff were wonderful! So nice to have a sweet new ride right before winter and before becoming a first time grandma ❤ Thank you so much for all of your help!
Always do a good job and take good care of you
The Service Department was very good at what they do & fast
Took my Bronco in for the first oil change and a seat issue at the Moundsville dealership. Staff was very friendly and professional. They were helpful with my many questions.
Griff was so helpful! He made the process very easy and not as stressful as I had imagined. Great salesman!
The folks at Straub were amazing to work with. I knew what I was looking for when I came in and we worked well to make a deal. Bryan was a great sales associate to work with and make the process as easy as possible. David in the finance office was a great conversationalist. He made me forget that I was signing away the next several years of payments away 😂 he’s going to make an outstanding sales manager. I highly recommend Straub Nissan to anyone in the market for a new Nissan.
Love the Murano. Jimmy was so helpful and worked to get me the best deal.
Great service, friendly staff, and thorough.
This has been the best experience I've ever had when purchasing a new car. The salesman Brian was very polite, knowledgeable, and understanding. He put us in a car that we love with a payment that was in our budget. The finance part of it was pretty fast as well and we drove our new 2021 Versa off the lot in under 2hrs. Every employee we encountered were very polite, upbeat, and they all just made the whole car buying experience a good one. Forgot to mention #1 thing which is the warranty they offer....it blew us away. We will ...
Super nice people just bought my 2018 Honda Civic si from them!
The girl was informative and friendly, work was done timely and correctly. Very good
Received a recall notice on my Xterra. Called Straub to see if there really was a recall and if so could they do the work. I was informed that there was and a appointment was made. They made it rather easy for me. Was able to drop off and pick up after hours, due to my work schedule.
STRAUB NISSAN is the best to do deal with. Whether it is service or sales. The entire staff is great and Jerry is an excellent salesperson.
This's our 7th Nissan. We purchased the 2021 Nissan Rogue. James Kessler was very patient with us for 2 days before we made up our minds to purchase. I'm just so happy that it was still available. We had a great time with him. He explained everything we needed to know about the Rogue. This vehicle is BEAUTIFUL. If EVER needed to purchase another vehicle will MOST DEFINITELY come back. Really happy that we weren't ripped off due to the CHIP shortage.
They really work to get you into a car. My name is Victor and I have to say they really helped me. My car before was just taking money from me between repair and gas. Now that I’m in this new car I feel more comfortable that I can make it to both work and college. Really appreciate what they did for me and would highly recommend
Took my Juke in for routine maintenance, the folks pointed out some pre-winter issues, but gratefully, didn't high pressure me. Wonderful staff. Wish they had coffee. Ha Ha
Always quick and treat customers with respect
Had service work done and Jen in the service department kept me up to date with what was being done and was awesome through the whole process!
Always a great experience! Just purchased another vehicle from Straub Nissan and everything went great! Sales rep was professional yet down to earth and got our transaction taken care of quickly and fairly!
Jimmy was polite,attentive but not pushy,answered all my questions.It was a relaxed atmosphere and very friendly and helpful. All the staff were wonderful
Sales associate was great, very courteous. Sales Manager helped us out.